Project management

From the initial enquiry the client will have a nominated single point of contact (SPOC). The SPOC is there for regular communication and is only part of a much larger implementation or planning team. The client should they wish to do so can communicate with other members of our experienced team. The team will vary depending upon the complexity and project requirements but normally has representation from any of the following departments; Quality, Projects, Planning, Safety, Technical and Procurement.

How the model works

The effectiveness of our 4-stage project management plan has been proven over many years. The four stages of our unique process model includes; establishing the specification and agreeing the commercial aspects, generating the unique job identification number and preparing the schedules, regular monitoring and review of your project and finally communication.

The client SPOC will initiate the first stage providing the client with a formal quotation against the agreed specification. Indicative drawings and rendered 3D models often support the proposal. Once both parties have reviewed the details and all the contractual terms have been agreed and formalised Stage 1 has been completed.

The first element of Stage 2 is the generation of our unique identifier – the ‘Job Number’. Every project has its own individual number. This number provides the client with full traceability of the asset whilst in build or in service, the number does not change.

Monitor and review

Production schedules and their format are agreed with the client. We are experienced in utilising various project management tools to achieve this and we have team members who can utilise both MS Project and Prince software. Stage 3 will see greater involvement from alternative members of the planning team. Infrastructure departmental heads meet regularly to discuss and review every project.

Our methodology is simple we operate a ‘Critical Path Analysis’ management system that ensures that every client’s job is appropriately resourced and all parts are available as and whenever needed as their job flows through our production facilities.


Keeping our clients informed of their project and its progress towards completion is imperative. The client’s primary contact will communicate on a regular basis. In addition to the ad hoc communication we can agree strategic milestones where project meetings, schedule updates, hold or inspection points are all pre-agreed.

Once the vehicle is deployed the customer has the additional benefits of communicating with the after sales department who will assist and support the vehicle whilst in service.

Key points:

  • 4-stage structured project management plan
  • Single point of contact
  • Monitoring and review of production schedules
  • Critical path analysis
  • Regular and reliable communication
We offer our key clients experienced personnel to manage projects and ensure every element of the contract is reviewed.