Maintenance and through-life support

Our fully equipped workshops in the Midlands and the South provide a secure facility for those planned services.

The combination of our mobile client support units (CSUs), our in-depth knowledge and modern equipped workshops provides our customers with the complete solution.

The aim of our maintenance model is not only to provide through-life support for our conversions but to offer service level agreement contracts for those non-MacNeillie vehicles.

UK mainland

The MacNeillie helpdesk can be contacted to plan or request maintenance.

Our CSUs operate from different workshops around the country. Whether you require an upgrade to your existing fleet or individual vehicle, a scheduled service or an unscheduled repair. If it is not convenient for an engineer to visit, then our logistics department can arrange collection and return by one of our own vehicle transportation fleet.

The MacNeillie health check model provides a one-stop-shop solution for customers. A scheduled plan will ensure the fleet is serviced, checked for conformity, tested and returned to the customer at pre-agreed intervals.

If you are not comfortable with your vehicle having its MOT test carried out locally then MacNeillie can provide the MOT test, carry out any remedial work and service the vehicle at our centrally located test facility. In addition the work is carried out by security vetted staff.

International

In addition to the UK’s support model we have a team of experienced and security vetted CSUs who travel the world maintaining specialist product in often somewhat challenging arenas.

Our international model operates on a similar basis to our UK model, where everything is organised for the customer. The model includes such things as parts management, visa applications, transportation and insurance. Each vehicle generates an in-depth visit report highlighting all aspects of every vehicle.

Key points:

  • Fully equipped and secure facilities
  • Mobile Client Support Units (CSUs)
  • Helpdesk
  • Vehicle transportation fleet
  • MOT test bay
  • Worldwide support
  • Complete solution

 

Please contact us for
further information
:

email  info@macneillie.co.uk

phone  (+44) 1922 725560

For regular domestic or international planned vehicle health checks or one-off repairs we can offer a support service package to suit your needs.